Showing posts with label times. Show all posts
Showing posts with label times. Show all posts

Sunday, 25 July 2010

Paywalls, producers and cultural brands

Sometimes the expectation is better than the real thing. Like the World Cup if you're English (but not if you're Scottish!). Similarly the Times' paywall has descended into some rather petty pointscoring in the Guardian and a few half-baked stats on whether it will break even or not. So although I was excited about how wrong an idea it was and whether Murdoch could make something so illogical work, I still can't be bothered to get interested by it at the moment (to give the Guardian their due they did also publish a much smarter explanation of why it was at least a year too early to call it a success or a failure yet).

One thing that does really interest me at the moment though is how the Times' paywall is in part a reaction to the rise of the cultural brand, and the increasing independence of the cultural producer. These are interlinked trends, which basically break down like this:

Cultural brands
The structural change in marketing expenditure away from buying media predicted by Fred Wilson a couple of years ago is taking very visible shape at the upper end of companies like Pepsi and Unilever. Traditional brands are thinking about earning attention through a long term commitment to owning space that provide content people want,. They are also curating interesting content that isn't all about the brand, nurturing communities around the brand's interests, and supporting other communities who share those interests. In many cases the content that inspires those communities is currently being created by the same producers that brands had previously worked with - either media owners or ad producers. But it doesn't need to be - it just needs to be stuff that people want.

Independent cultural producers
As Clay Shirky and Jeff Jarvis have explained far better than I could, the established publishing industry solves problems that no longer exist. There is no requirement for an intermediary to employ journalists - two of my favourite newspaper columnists, Charlie Brooker and Stephen Fry, both have personal readerships far larger than the papers they write/wrote for. Ad agencies maintain expensive office space to house their stables of cultural producers, when many of the producers are voting with their feet and becoming freelance. Which isn't a risk when the internet guarantees them interesting briefs from around the world.

The two trends are intrinsically linked, as when brands had to pay to get their messages seen, they needed content to place them alongside. And when content producers wanted to make a living from producing content they had to find someone who could sell ads around that content
to employ them. Now of course neither of them is limited in those ways. That's one of the reasons why the Times weren't making much money on their websites.

So brands are increasingly looking for content that feeds their own ecosystem - their sites, communities, networks and search results pages. And content producers are increasingly able to build a personal reputation without the need for an intermediary ('publisher' 'broadcaster' 'ad agency'). Naturally they are talking directly to each other. The paywall has two impacts on this system. Firstly, it cuts Times journalists ability to build their reputation away from Times properties - they become more reliant on their employer for distribution. Secondly, and more importantly, it allows the Times to build itself into a cultural brand in the same way that Nike, Red Bull, Mountain Dew, etc do. This sounds counter-intuitive, as newspapers have historically defined culture, but it allows the editors to step outside the historic definition of the category (to report news as accurately and speedily as possible). Although there are now an infinite number of competitors in that category, it is still where their historic competitive set focus their energies. In the same way that Red Bull creates extreme sports content not energy drink content, the Times can start to move away from a single focus. Ok, content-wise it has always done that, but it can move away from the unstated single focus of a commercial website of '[reporting news and] making sure that it generates as many page impressions as possible'. It starts to become more like the brands that it used to sell ads to.

But there is no inherent business model in content for its own sake in an economy where content is abundant and attention is scarce (that's the bit about this scheme that is illogical, as it is contrary to basica economics). Ok News Int are attempting to create scarcity, but powerful though they are, they are not as powerful as the internet. So the path that I'd expect them to take is to complete the circle back to those cultural brands who no longer need their ad space. They need to use content to sell things. In the same way as brands who sell things needed to find content producers, the content producers will need to find physical products. Like Sunday Times Wine Clubs for holidays, finance, car insurance, and all the other things that in a few years from now will used to be advertised with them.

To be fair, I'm sure they are thinking about this - it is far too early to gauge any level of success in the paywall experiment for precisely that reason: it isn't about making a profit from subscriptions, it is about creating a market.


Wednesday, 18 November 2009

Charging for news

So we are starting to find out a bit more about News International's plans for charging for news online. Rupert Murdoch's interview with Sky News earlier in the week suggested that he hasn't recently looked at the figures for how much traffic his sites receive from Google. As Google frequently point out when the print media criticise them, it only takes a robot.txt command to exclude content: Murdoch apparently intends to finally take them up on this opportunity to opt out.

On a less confrontational note, Times editor James Harding explained a little bit more to the Society of Editors about how this is going to work for his bit of the Murdoch empire. It seems that the plan goes something like this:

Micropayments are too difficult, and let's face it, too different
to newspaper publishing. Newspapers' business model was based on the scarcity of news. So let's try and recreate it by charging for access to everything published in the previous 24 hours.

My words not his, but that is the general gist of it. However, this is apparently going to "rewrite the economics of newspapers" (Personally I think they were rewritten some time ago....)

A lot of the discussions of Murdoch's print business model though forget that behind all the hype there is a solid basis for increasing revenue. For all the talk about rewriting business models, I don't think anyone at the top end of News Int thinks that they are going to increase print sales over the next ten years. They seem to be doing a better job on online ad revenue: the chart below shows that despite all the pressures on ad budgets over 2009, the Times has maintained its revenue online (figures from Nielsen Media Research, so the increase may be partly due to the improvements in online tracking that Nielsen have made this year).

They have also been increasing UK traffic figures according to the latest comScore stats. To the extent that according to the combined Nielsen/comScore figures, to REPLACE their UK ad revenue would require some £0.17 per UK unique user. Obviously every unique user is not going to pay them: a Forrester report published earlier this week had a figure of 20% (of US internet users) who would be interested in paying for newspaper content. So based on an example of 15% of Times users being signing up to this project (still an extremely ambitious target), News Int would only need £1.14 a month to REPLACE ad revenue. Bear in mind that they aren't going to be stopping running banner ads any time soon, and will certainly be charging media buyers a premium to target subscribers based on user data. And that there will also be a substantial chunk of Times inventory that is outside of the paywall, also running ads to a wider audience. But £1.14 doesn't sound that much if you like reading the Times online: most people spend more than that per day on coffee.

This doesn't mean that this is a good idea, or that it will secure the future of News Int's media properties. I've written lots of random stuff about what I think might be, but then of course I'm a random blogger and Rupert Murdoch is a media mogul with a track record of leading the market. I think the point I'm trying to make is that this isn't a great crusade to save paid content, it is more a pretty plausible attempt to create a new revenue stream to cover for the lack of ad advertising 2010-2011. Whatever is going to "save news publishing" is something different (probably something that doesn't start off by treating news as a 'once every 24 hours' concept). It might be, as Conde Nast are eagerly anticipating, something that happens on a new size of Apple branded screen. It will certainly demand the sort of radical innovation that established market leaders often find difficult to embrace. But if it is found, News International need to ensure that they are still a leading publisher of news when it happens.