Monday, 9 November 2009

Blogging about Blogging

(Or 'how I organise my stuff on the internet)
Okay this might look a bit self-indulgent. Actually it is a bit self-indulgent, so you might want to stop reading now, but there is a reason for it. I like to sign up for pretty much any new sites or services I can find, and I try to have a go at using most of them. Which means that people, particularly at work, tend to ask me which ones to use for different stuff. So I thought I'd write down what I use, so I can just send them a link when they do.

News
I've sort of run out of space on both iGoogle and Google Reader - I've got 10 tabs on iGoogle split into work and non-work related stuff, so there's not many places to put new feeds other than well down a page. I only use Reader for the 30 or so that I'm really interested in, because I run the Reader feed into Viigo, which downloads them automatically to my phone so that I can read the latest stuff on the Tube when there isn't a mobile signal. Viigo also has the main news, tech and social media sites plugged into it, so I've got BBC, Guardian, Mashable, Techcrunch, ReadWriteWeb, Engadget, etc there as well. Anything worth saving can be sent to Delicious, or worth sharing can be sent to Twitter from the Viigo app.

Actually I do pretty much the same from a computer too - keep an eye on anything interesting on Twitter, and then save it to Delicious if it looks like it might be useful. As well as Tweetdeck groups to split out different types of interesting, I've also got Tweetdeck alerts, and FriendFeed desktop alerts so that if the (much smaller number of) people I'm following on FriendFeed add stuff to Delicious or Slideshare then that will trigger an alert as well. As well as the Digsby alerts for new Gmail, Hotmail or Facebook activity. I used to use Delicious for all bookmarks, but it's increasingly become work-related stuff. Like most internet stuff I do, I've sent the most recent links back to the sidebar on this blog. There are some browser bookmarks - synced between work and home through the lovely XMarks, which also means that I don't ever have to remember passwords either

Music
As explained here, I used to love Last.FM, deleted my account, and came back sheepishly a few months ago. At home I organise music through iTunes like most people, but to find new stuff AND listen to it (not easy through either iTunes or Amazon's recommendations) I use Last.FM's recommendations and Spotify's streaming. Anything played on iTunes, Spotify or Last.FM gets pumped back to my Last.FM profile to help improve the recommendations (and from there to the 'what I'm listening to' widget here).

Photos
Through not having done much photography in the last couple of years, my photos are scattered around a few sites - Picassa, Flickr, PhotoBox mainly. I've never got hooked on Flickr, I guess becuase you can't do that much without paying. Since discovering Compfight creative commons image search I'm using more Flickr images in presentations, and feel that I out to put some more stuff up there to give back to the community. But I haven't yet: mostly what I take photos of at the moment is family snaps to post straight to Facebook from my phone so my folks can see them. For online image editing Picassa works better for me than Flickr if you have it installed. Aviary is the best cloud based editor I've found. I could write PLENTY more on iPhone photo apps, but most of it would be paraphrasing Iain Tait.
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Wednesday, 4 November 2009

Bionic Eye Augmented Reality

Post up someone's great explanation of how social, mobile and AR are going to combine to make people's lives easier, and 5 minutes later someone shows you an example of it actually working. This is a screengrab from the Bionic Eye app, which locates the nearest Wifi, public transport, coffee shop and fast food (you can select how much of this you actually see...) and directions and distances. Currently looks a little bit like magic.

Two years from now this will probably look like Windows 95 looks to us now. For the moment I can't wait till Foursquare can overlay their recommendations onto this sort of AR, to show what people want to find rather than what retailers want to push.
(HT, as ever, to John for pointing it out)
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The Mobile Social Computing Explosion

Mike Arauz's ability to cut through the hype surrounding technology and highlight the strategic implications for brands means that his decks are always worth reading. I thought this explanation of the combined impact of social and mobile nails the challenges that marketers and agencies need to get to grips with before next year

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Culturally digital

I tend to get asked a lot of questions at work about how to find stuff quickly, where to get free stats, how to make presentations look different (content rather than design - my slides always look different and rarely in a good way) basically all the stuff that any self respecting media geek should know. So I put some slides together to show where i find stuff and how I use it, and showed them to a bunch of planners at our place, which I thought was worth posting here. Not least to thank Ramzi Yakob for the quote about being culturally digital).

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Tuesday, 3 November 2009

Media Agency Twitter lists

so I made a list....

same as lots of other people have been doing on Twitter for the last few days. There are already a lot of great things to explore on Twitter lists (starting with Listorious). Lists make Twitter much more approachable for people first starting out using the service (who have tended to start off with celebrities if they didn't know many people using it - i know I did). They also make it easier to discover interesting people and stuff no matter how much time you have spent playing around with Twitter. Interestingly they also at the moment mean that you have to go to the web version. While Seesmic are already beta testing list integration, and Tweetdeck will no doubt be close behind, this can't hurt the traffic figures which Mashable keeps reporting as stagnating (do they think people really use the web version?)

Anyway, i started playing around with liststried to do something a bit different to recommending. I made a list of some good friends, some people that I do follow, and some that I have neither met, heard of, or followed, but who happen to work in the same same business as me - ie in a media agency in the UK. The filter to that being that they have used Twitter a fair bit recently. Unsurprisingly (or not, depending on your views on meeja agencies) I've found some interesting new people to follow, and hopefully I've made a useful kind of aggregator thing. It's sitting down the sidebar now, so see what you think, and let me know if you want to be added on.....
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Friday, 30 October 2009

Last.fm - a slight return

I've written a lot about Spotify on here, because it's a great concept that (seems) to have a long term business model. But let's face it, there is a big hole in the model around socialised discovery of new stuff to listen to. While sites like Spotifylists.com make sharing possible, possible is a long way off where a brand like Spotify should be.

(Spotifylists also looks like it has attracted the same spam pollution that seems to mark anything that is becoming genuinely popular - check the 'small claims filing' playlist).

Of course there is a perfectly good way to find find what other people who share your taste in music like, on Last.fm. I deleted my Last.fm account back in 2007 when they were taken over by CBS, as I personally didn't want to give a record label access to my hard drive, and I didn't know just how much access Last.fm's scrobbling function would give them. So two and a half years on there don't seem to have been any prosecutions for whatever it is that constitutes 'things that record labels can prosecute you for' these days, and I'd largely forgotten about Last.fm. I was bemoaning Spotify's lack of sharing features a few weeks ago and someone pointed out that all the things I was after from it were so 2006, and I decided to give Last.fm another go - lets face it, it was a bit ahead of its time.....

Ok, so I was wrong. And my Last.fm profile is a bit lonely. If you're passing that way then look me up, and if you share similar tastes, I'm a little behind the curve on friends over there!
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Sunday, 25 October 2009

Twitter's deals with Google and Bing - changing everything and nothing


There's not been a lot made of Microsoft's announcement earlier in the week that Bing would include real time results from Twitter (and to a lesser extent Facebook) in its search results at some unspecified time soon. It has mostly been interesting to the likes of Mashable and ReadWriteWeb because of Google's counter a few hours later that they would also being doing so, so removing any competitive advantage that this might have brought Bing.

Leaving aside the debate about how scalable this level of traffic increase will be considering Twitter's notoriously unreliable infrastructure (discussed in the comments of ReadWriteWeb's coverage of the announcement), it also raises some interesting questions for brands that haven't so far found a role for themselves on Twitter.

In most cases brands that are successfully using Twitter at scale are succeeding because they have understood that it offers an opportunity for dialogue with their customers - whether that is Comcast's customer service, Compare the Market's advertising character backstory (Disclosure - client), or Ford's combination of one-to-one dialogue, customer relations and comms campaign amplification. Those that successfully use the service as a sales channel (usually based on exclusive offers) such as Dell tend to have an established two-way communication presence on Twitter before pushing sales messages.

This all makes sense, as to maintain any sort of following of the scale that would be useful to a major brand their Twitter stream will need to offer enough regular interest and value to encourage people to opt in to it. Sales messages alone wouldn't fit with how most people use the service. The resource cost of monitoring and maintaining this presence has tended to scare some brands away from getting involved with Twitter at all - there is no value to them in involvement at low scale.

Google and Bing's ability to index the real time web fundamentally changes this. Suddenly the value for brands pushing direct sales messages on Twitter becomes their SEO juice. It's fair to assume that Google sees Twitter as a threat, and that as people are increasingly searching for real time or as near as results, the best way to see off the threat is to push recency in their own results so that Google, rather than any development of Twitter's own underpowered search engine, continues to be the first place that you go to search. And as long as paid links continue to show up next to them, Google still hoovers up brands' marketing budgets. So results from Twitter are likely to assume a greater importance in SEO strategies over the coming months.

It will be interesting to see how the search engines rank the Twitter data they now have access to. I'd like to think that Google has acquired deep enough integration with the data to apply its own version of 'tweetrank' algorithms, but given the level of competition between the two this might be unlikely. Microsoft has already announced that Bing will search either by recency or relevancy. Either way, there is now no reason for brands not to be on Twitter, as even running a sales channel feed to no followers has a potential SEO benefit.

However, a brand Twitter presence, however one-way and SEO orientated, will still attract lovers and haters of the brand to start conversations with it - it isn't ever going to be just a box to tick o improve ranking. While SEO will be the reason to get involved, brands will need a defined Twitter strategy covering customer relations, PR, marketing and SEO. And by the sound of it, they will need one fairly quickly given that both Google and Bing are going to be integrating their Twitter data access this year (indeed Bing already has a rebrand of Twitter's own search in beta at the moment)

Thinking through this, I worried at first that this was going to deluge Twitter with the sort of random direct response ads that you see everywhere else - after all, there is a strong rationale for DR advertisers to do this. Then I remembered that it won't make any difference to my use of Twitter because I won't see any of them, as I won't follow the brands. So while it does change how brands should view and use Twitter, the announcement makes next to no difference for anyone else.
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Wednesday, 21 October 2009

Recruitment iPhone apps

This question made me think when I first saw it - 10 years if you're interested. Strangely enough after you've got one job, you tend to find other ones through people rather than through advertising. I'm sure that this was always the case to some degree, but making wide ranging connections with relevant people has become quicker and easier the same way everything else has.

It doesn't stop recruitment companies with vacancies to fill requiring the attention of suitable candidates though - they can't find everyone on LinkedIn yet. and one called Harvey Nash are approaching it in a slightly different way. I was randomly browsing web apps the other day when I came across this one in the social networks category. 'Are you a digital evangelist' not 'Techulus'. Even a geek like me doesn't want to join a social network for 'iphonians'.

So I couldn't resist, and had a quick look to see what the app was for.

Having never heard of Harvey Nash, I actually scrolled all the way through to see what it was for (well, actually I was looking for a place to comment)

and felt a bit let down when I got to the final screen and realised that this was all an elaborate job ad. An then I was really impressed, as these guys clearly know exactly what is going to grab the attention of potential candidates, and exactly where to put it. Not just making an iPhone app for the sake of it, but making a quick cheap web app that does a better job than any ad

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