Showing posts with label blackberry. Show all posts
Showing posts with label blackberry. Show all posts

Wednesday, 28 July 2010

What have people got against Blackberry?

So one of the things when you go on holiday and don't take your blog with you is that you start to notice what random old posts are still directing traffic to it in the absence of any new fresh stuff. I looked at my site analytics at the weekend, and found a lot (well, a lot in the context of visitors here - so like 5 a day) of people had tracked down a post I wrote about 18 months ago called "How to break a Blackberry".

It wasn't really about how to break one, no. It was a pun on 'break' as in break a new band, about the pitfalls of giving a review model of a new mobile phone to Apple geek Stephen Fry, a man who in Dec 08 couldn't tweet about picking his nose without the national press eagerly reporting it. So when he predictably hated the Storm, lots of tech publishers had a ready made story.
Anyway, I wondered how people were tracking this down, and naturally they were all Google referrals, but not ones that had ever cropped up before. So I wondered if there is something specific that Blackberry had done to provoke a mass breaking. But it turns out that this has been a steady growth of traffic
story (current global exact match volume is around 140 queries per month, so not by any means huge. But then that's exact match on one long tail query).

All of this is only mildly interesting in its own right, but puts the recent advertising assault for Blackberry Messenger into context. If the people who have always had Blackberries, the folk who get them free though work, are choosing to buy a smartphone instead because it can do all the work stuff as well as all the smartphone stuff, then Blackberry would need a new market who can't afford smartphones. Hence formerly rock solid email performance becomes rock solid messenger performance.

And why the need to break Blackberries? Well they're a 'gift' from your employer. If you want the latest smartphone then you'd need to make it look like a mistake. A couple of things happened around the time that traffic spiked. Droid was announced, and Microsoft Exchange (ie work email on iPhone) improved (it was around since 08, and I don't know how it improved, as I never worked out how to do it before whatever changed late 09)

Of course, I might be reading a whole lot of stuff into a harmless set of figures and post-rationalising it a little too much, but it all sounds plausible doesn't it?

Saturday, 21 February 2009

The Geek Gene

My son said his first word today. It was 'mobile' (sounded more like 'ro-ri', but he said it while trying to nick my Blackberry out of my pocket...). So, nature or nuture? Is there a geek gene, or is this behaviour learnt from someone who spends far too much time on a Blackberry?

Saturday, 6 December 2008

Why isn't everyone using Viigo?

RSS on the Underground
Ok this IS in danger of becoming a mobile blog. To be fair I've been souping up a Blackberry Curve and playing with an iPhone and drooling over N97 videos this week, but the main reason is that TechCrunch and Mashable have been in mobile overload recently, and they are my commute to work reading. So then I can't resist looking up the shiny new toys whenever I get chance. I mentioned this the other day in a presentation as a reason why I never saw things like Metro and the Londonpaper anymore, and was amazed to find that there is STILL hardly anyone I know using
Viigo. I've been getting blank looks for the last few months when I talk about Viigo (both as a user of it and as a potential commercial partner), and so I thought I'd write the basic explanation down rather than explaining over and over (yes, slightly pretentious i know, but then you can't link to the supplier and download the app from me explaining it in person....)
Basically Viigo is a Blackberry app that aggregates RSS feeds (tech, news, sports, entertainments, etc) and downloads regular updates. You can customise it to, for instance, make sure that you are only downloading from sites that publish full-text feeds, and even better you can sync your GoogleReader to update your Blackberry. For anyone in London, commuting 50m below ground, this is genius - it means I can read all my regular news and industry feeds when i'm out of range of a mobile signal. It even has a one-click 'add to Delicious' function that stores up all your bookmarks and adds them when you reach the surface. Takes roughly 10 minutes to install and customise, and means you'll never have to rely on the ten words of one syllable that London Lite seems to think pass for journalism these days....

So if you have a Blackberry and you use RSS, especially in London, why aren't you on Viigo?

Tuesday, 2 December 2008

How to break a Blackberry

I seem to be writing about Stephen Fry a lot at the moment. Partly because I'm a big fan who could recite Blackadder off by heart when I was a kid, but I suspect mostly because he is always front of mind through his brilliant use of Twitter (not so much marketing his own work as marketing Twitter to the UK). Anyway, as I mentioned below, he is a bit of an Apple fan, and and as Guardian Dork Talk readers know, one of the country's leading authorities on mobiles, smart phones and the like.

Anyway, this is all relevant because of a couple of tweets he wrote last week.

"Been playing with the BB Storm. Shockingly bad. I mean embarrassingly awful. Such a disappointment. Rushed out unfinished. What a pity."

"Yes, I blame n'works more than RIM. Problems are terrible lag: inaccurate t'screen, awful, slow and fiddly text input. I SO wanted to like it."

"Plus the GPS maps won't work - issue with BIS connections. I see from forums postings this is widespread in the UK. iPhone killer? Ha!"

You'd expect that the sort of people who make up Stephen's 24,000 followers on Twitter would include lots of other people who grew up being captivated by his wit. They might very well also be the sort of people who might already have Blackberries, and be thinking around Xmas time about whether to upgrade the iPhone or try this potential iPhone killer. I certainly passed the link on to a couple of people who asked my opinion. And given that Stephen has worked all through his career at the BBC, you might expect one or two journalists might interested in this opinion. And sure enough, Rory Cellan-Jones picked this up over the weekend for the BBC's tech blog dotlife, and questioned whether Stephen Fry could kill a Blackberry?

Although it is a bit scary to put that sort of power in the hands of an Apple fan, you have got to question what RIM/Vodafone (not sure whose responsibility it would be) are doing in not involving someone with Stephen's authority in their field. It isn't difficult to map networks and see where the authority lies (although you'd hope they might know...)

His comments above would be valuable feedback if they were gathered BY Vodafone before the product launched. They could be addressed, and an authoritative tech blogger would feel that his experience had contributed to any success the product had. As it is, the gadget websites that probably formed the core PR campaign have got a much better story - a celebrity who hates the product. At this point I should link to a relevant gadget website, but I'm not going to do that. You see the media agency are just as culpable as the PR agency for not being in touch with what's going on. Check the Blackberry Storm contextually targeted ads are all over this T3 screenshot

It shouldn't be this difficult guys.....